Enterprise Systems & AI

Enterprise Systems in the Age of AI

AI does not remove the need for a sound operating structure. It increases the importance of reliable information, clear ownership, and reviewable decisions.

This series examines how enterprise systems and AI assistance can work together around real business processes.

Themes in the Series

  • Process Before Automation
  • Data as an Operating Responsibility
  • AI with a Human Review Point
  • Adoption and Maintainability

Themes

Themes in the Series

Process Before Automation

Understand the work, its exceptions, and its owners before selecting an automation approach.

Data as an Operating Responsibility

Define the records, sources, meanings, and controls that make information useful.

AI with a Human Review Point

Evaluate assistance for drafting, classification, extraction, or summaries while preserving the decision rights of the responsible person.

Adoption and Maintainability

Consider who will use, correct, monitor, and improve the resulting system.

Continue

Continue with the Insights

Begin with the pillar article Enterprise Information Systems in the Age of AI, then explore related material as it is published.

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